How to Verify Domain Settings in Unify

Last updated: April 1, 2026

When setting up your domain in Unify, you'll need to configure and verify several DNS records. This article guides you through the process of setting up MX records and TXT SPF records correctly.

Setting Up MX Records

  1. Add the MX records provided by Unify to your domain's DNS settings.

  2. Remove any existing MX records that are not provided by Unify (e.g., Google MX records).

  3. Wait for verification. This process can take several hours due to DNS propagation. When adding records, use a TTL (Time To Live) of 600 seconds to help DNS records propagate more quickly.

Configuring TXT SPF Records

  1. Add the TXT SPF record provided by Unify to your domain's DNS settings.

  2. Ensure your SPF record only includes the values specified by Unify.

  3. Remove any references to other email providers (e.g., Google) from your SPF record.

Your SPF record must contain only the Unify-provided values. A common mistake is having conflicting includes like v=spf1 include:mailgun.org include:_spf.google.com ~all – this will cause verification issues and must be corrected to include only the mailgun reference.

Example SPF Record

Your SPF record should look similar to this:

v=spf1 include:mailgun.org ~all

Make sure to replace any existing SPF record with the one provided by Unify.

Verification Process

  1. After making the necessary changes, wait for the verification process to complete.

  2. Verification can take several hours due to DNS propagation.

  3. You can check the status of your domain settings in the Unify dashboard.

If you're experiencing prolonged verification issues, double-check your DNS settings to ensure they match exactly with what Unify provides.

Troubleshooting

If you're still facing issues with verification:

  1. Confirm that all old, conflicting records (e.g., from previous email providers) have been removed.

  2. For GoDaddy users: When adding records, use '@' for the main domain or leave the host name field empty. For subdomains (e.g., links.yourdomain.com), use only the subdomain part (e.g., 'links').

  3. Ensure that the SPF record is exactly as provided by Unify, without any additional includes.

  4. Use a public DNS lookup tool to verify that your changes have propagated.

  5. If problems persist, contact Unify support for further assistance.

Note: Use the refresh button in Unify to check the status of your DNS records after making changes. Verified records will appear green with “Verified” text.