How to change your primary domain mailbox's daily sending limit

A primary domain mailbox is an email address that your company owns on its primary business domain and has connected to Unify.

Example: If your company's primary domain is acme.com, then jane@acme.com or sales@acme.com are primary domain mailboxes.

Primary domain mailboxes connected to Unify can now send up to 150 emails per day! Your daily limit is not automatically set to 150 - you choose the maximum number of emails each mailbox can send, up to 150, and can update it at any time.

Note: This only applies to primary domain mailboxes connected to Unify. These mailboxes are owned by your company and connected to Unify - they are not managed by Unify.

Changing your daily sending limit

1. Go to Settings → Mailboxes.

2. Select the mailbox you want to update.

3. Open the mailbox's send settings and locate the Daily sending limit (Daily max).

4. Enter the maximum number of emails you want the mailbox to send each day (up to 150).

5. Save your changes.

Your new limit will take effect on the next sending day. You can increase or decrease it at any time.

Increase gradually to protect deliverability

Increasing your limit too quickly can impact deliverability. To help your emails reach the inbox:

• Increase your daily limit gradually rather than jumping straight to 150.

• Give newer mailboxes time to warm up before increasing their sending volume.

• Monitor your bounce and reply rates as you scale, and reduce your limit if deliverability begins to decline.

Need more sending capacity?

If 150 emails per day per mailbox isn't enough, connect additional primary domain mailboxes. Unify automatically distributes sending across your connected mailboxes, increasing your overall daily sending capacity while keeping each mailbox within a healthy sending limit.