Can credits be transferred between workspaces?

Credits are managed at the tenant or workspace level in Unify.

Can credits be transferred between tenants or workspaces?

No. Credits cannot be transferred from one tenant, workspace, or account to another. If you have credits available in one workspace, those credits must be used within that same workspace.

How credits work within a single account

Within a single account, credits are shared as a pooled resource. This means users who are part of the same account can use the available credit balance from that account.

For example, if multiple users belong to the same account, they can draw from the same pool of credits available to that account.

Summary

• Credits cannot be moved or transferred between separate tenants, workspaces, or accounts.

• Credits can be used by users within the same account as a shared pool.

• To use credits, the user must be present in the account where the credits are available.

If you have questions about your credit balance or workspace setup, contact support@unifygtm.com and we'd be happy to help!